Frequently Asked Questions
Find answers about our refurbished industrial printers, large format cutting tables, ink, spare parts, print head regeneration, and technical support.
About Us
Who is Pixel Distribuzione?
Pixel Distribuzione is a reseller of refurbished industrial printers based in Campobasso, Italy. We have worked in professional printing for years and offer complete, customized solutions for businesses, technicians, and private customers.
Our mission is to guarantee quality, reliability, and expertise through certified spare parts, specialized print head regeneration, and responsive technical support.
Where are you located?
We are located at C.da Feudo, 86100 Campobasso (CB), Italy. Please contact us before visiting so our team can be ready to assist you.
How can I contact your team?
You can call us at +39 320 260 4546, email info@pixeldistribuzione.com or walter@pixeldistribuzione.com, or fill out the form on our Contact Us page. A specialist will get back to you shortly.
Equipment and Inventory
What types of equipment do you sell?
Our inventory is focused on professional large format printing and finishing. It includes:
- Large format UV LED printers, including flatbed and roll-to-roll models
- New and used printers
- Large format cutting tables and pantographs
- UV and eco solvent ink
- New, used, and regenerated spare parts
You can view everything we currently offer on our inventory page.
Which brands do you carry?
Our current and recent inventory includes machines and parts from EFI VUTEk, EFI Reggiani, Durst, Mimaki, Ricoh, Agfa, Zund, Gerber, Bullmer, SD, Teckwin, Imaxcan, Magenta Vision, and Fuji.
Examples include the EFI VUTEk GS3250 LX Pro, GS5500 LX Pro, GS5000r, H5, and 32H, the Durst 312R LED, the Mimaki UJF 7151 and JFX500 2131, and the EFI Reggiani FabriVU 340.
Do you sell new, used, and refurbished equipment?
Yes. Our inventory includes new, used, and refurbished machines and parts. Look for our Il Nostro Usato Garantito (Our Guaranteed Used) section for used equipment selected by our team. Each listing shows its condition, and you can filter the inventory by condition, category, manufacturer, and model.
Which cutting tables are available?
Our cutting table selection has included the 2020 Zund S3 L1600, the Bullmer Premium Cut 3225, and the SD F150R pantograph, along with Gerber and Zund tables that have since sold. Availability changes often, so please check the cutting tables category or contact us for the latest options.
What do the labels on the listings mean?
Some listings carry a status label to help you spot opportunities quickly:
- Affare del Mese marks our Deal of the Month
- Super Prezzo marks a machine offered at a special price
- Coming Soon marks equipment that will be available shortly
- Venduto means the item has already been sold
What if I do not see the machine I need?
Our inventory changes regularly, and new machines are added as they become available. Contact us with the type of machine, brand, or model you are looking for, and our team will let you know what we can offer.
Pricing and Quotes
Why are prices not shown on the listings?
Every machine, part, and ink is different, and many of our customers need a complete solution rather than a single item. For this reason, our listings show a Contact Us option instead of a fixed price, so we can prepare a personalized quote based on your needs.
How do I request a quote?
Click Contact Us on any listing or visit our Contact Us page and share your name, email, phone number, and a short message. Including the listing reference number (for example #00031) helps us respond faster. A specialist will contact you shortly with information and a personalized quote.
Print Head Regeneration
What is print head regeneration?
Print head regeneration is a professional service that restores your print heads to their original performance. Our qualified technicians use professional tools and specific products, and every head goes through:
- A full diagnosis
- Deep ultrasonic cleaning
- A nozzle function check
- Overhaul and replacement of worn components
- Final print tests
Why regenerate a print head instead of buying a new one?
New print heads are expensive. Regeneration removes clogs, imperfections, and drops in output, restores print quality, and extends the life of your equipment. It also reduces downtime and operating costs, and it is an eco-friendly choice that cuts down on waste.
How do I get started with regeneration?
Fill out the form on our Print Head Regeneration page. Our team will reach out to assess your printer and recommend the right service for your needs.
Spare Parts and Ink
What spare parts do you offer?
We supply certified spare parts in two categories: new parts and used and regenerated parts. Recent examples include a VUTEk GS Series damper, a VUTEk QS Series control board, a VUTEk Pixel Board Gen 3, and Fuji print heads.
If you need a specific part, contact us with your printer model and part number.
What types of ink do you sell?
Our ink category includes UV ink and eco solvent ink. Current options include UV Fusion CMYK, UV Fusion White, eco solvent ink, and chip ink for the VUTEk GS series.
Technical Support
What kinds of issues can your technicians help with?
Our technical assistance center supports malfunctions, operational questions, and maintenance of printing equipment, including print quality issues, mechanical problems, software errors, and preventive maintenance. We review each case and propose a quick solution, from a simple consultation to complex repairs.
How do I request technical assistance?
Submit the form on our Technical Assistance Requests page with a short description of the problem, and our team will reply as soon as possible. For urgent needs, call us at +39 320 260 4546.
Still Have Questions?
Browse our current inventory of printers, cutting tables, ink, and spare parts, or contact our team for a personalized quote and expert advice.